Roles

  • UX Researcher

  • UX/UI Designer

Timeframe

  • 80 hours

Tools Used

  • Figma

  • Figjam

  • Adobe Illustrator

Project Type

  • Client Project Responsive Web Design

Background

Who is Vazquez Paradise?

Vazquez Paradise Landscaping is a family-owned and operated company dedicated to creating stunning outdoor spaces that bring joy and tranquility to their clients' lives. With nearly two decades of experience, Marco, an expert Arborist, leads the team, working alongside his three dedicated sons. Guided by their deep-rooted Christian principles and Hispanic heritage, Vazquez Paradise Landscaping is committed to providing exceptional craftsmanship, customer-focused services, and a strong dedication to safety. Founded in 2000, the company has quickly established itself as a trusted provider of top-quality landscaping services in Washington state.

Background

Who is Vazquez Paradise?

Vazquez Paradise Landscaping is a family-owned and operated company dedicated to creating stunning outdoor spaces that bring joy and tranquility to their clients' lives. With nearly two decades of experience, Marco, an expert Arborist, leads the team, working alongside his three dedicated sons. Guided by their deep-rooted Christian principles and Hispanic heritage, Vazquez Paradise Landscaping is committed to providing exceptional craftsmanship, customer-focused services, and a strong dedication to safety. Founded in 2000, the company has quickly established itself as a trusted provider of top-quality landscaping services in Washington state.

Background

Who is Vazquez Paradise?

Vazquez Paradise Landscaping is a family-owned and operated company dedicated to creating stunning outdoor spaces that bring joy and tranquility to their clients' lives. With nearly two decades of experience, Marco, an expert Arborist, leads the team, working alongside his three dedicated sons. Guided by their deep-rooted Christian principles and Hispanic heritage, Vazquez Paradise Landscaping is committed to providing exceptional craftsmanship, customer-focused services, and a strong dedication to safety. Founded in 2000, the company has quickly established itself as a trusted provider of top-quality landscaping services in Washington state.

Background

Who is Vazquez Paradise?

Vazquez Paradise Landscaping is a family-owned and operated company dedicated to creating stunning outdoor spaces that bring joy and tranquility to their clients' lives. With nearly two decades of experience, Marco, an expert Arborist, leads the team, working alongside his three dedicated sons. Guided by their deep-rooted Christian principles and Hispanic heritage, Vazquez Paradise Landscaping is committed to providing exceptional craftsmanship, customer-focused services, and a strong dedication to safety. Founded in 2000, the company has quickly established itself as a trusted provider of top-quality landscaping services in Washington state.

The Problem

Vazquez Paradise Landscaping lacked a website, impacting their online presence and credibility

Prior to the project, Vazquez Paradise Landscaping faced a significant challenge as they did not have an existing website, which resulted in a lack of online presence and visibility. Without an online platform, potential clients had limited means to learn about the company or find their services. This absence of an internet footprint hindered the company's ability to showcase their expertise, connect with customers, and establish a credible online reputation.

The Problem

Vazquez Paradise Landscaping lacked a website, impacting their online presence and credibility

Prior to the project, Vazquez Paradise Landscaping faced a significant challenge as they did not have an existing website, which resulted in a lack of online presence and visibility. Without an online platform, potential clients had limited means to learn about the company or find their services. This absence of an internet footprint hindered the company's ability to showcase their expertise, connect with customers, and establish a credible online reputation.

The Problem

Vazquez Paradise Landscaping lacked a website, impacting their online presence and credibility

Prior to the project, Vazquez Paradise Landscaping faced a significant challenge as they did not have an existing website, which resulted in a lack of online presence and visibility. Without an online platform, potential clients had limited means to learn about the company or find their services. This absence of an internet footprint hindered the company's ability to showcase their expertise, connect with customers, and establish a credible online reputation.

The Problem

Vazquez Paradise Landscaping lacked a website, impacting their online presence and credibility

Prior to the project, Vazquez Paradise Landscaping faced a significant challenge as they did not have an existing website, which resulted in a lack of online presence and visibility. Without an online platform, potential clients had limited means to learn about the company or find their services. This absence of an internet footprint hindered the company's ability to showcase their expertise, connect with customers, and establish a credible online reputation.

Business Goals

To address these challenges, Vazquez Paradise Landscaping identified the following business goals:

  • Gain User Trust: The company aimed to build trust and credibility among potential clients by establishing a professional and informative online presence. They recognized the need for a website that would accurately reflect their expertise, showcase their past projects, and highlight their commitment to exceptional customer service.

  • Enable User Inquiries and Bookings: Vazquez Paradise Landscaping aimed to provide a seamless user experience by offering a platform where potential clients could easily inquire about services and book appointments. By streamlining the process, they sought to convert website visitors into loyal customers.

  • Enhance Communication and Provide Information: The company recognized the importance of effective communication and sought to leverage a website as a central hub for sharing relevant information. They aimed to provide comprehensive details about their services, service areas, contact information, and other relevant resources to assist users in making informed decisions.

Business Goals

To address these challenges, Vazquez Paradise Landscaping identified the following business goals:

  • Gain User Trust: The company aimed to build trust and credibility among potential clients by establishing a professional and informative online presence. They recognized the need for a website that would accurately reflect their expertise, showcase their past projects, and highlight their commitment to exceptional customer service.

  • Enable User Inquiries and Bookings: Vazquez Paradise Landscaping aimed to provide a seamless user experience by offering a platform where potential clients could easily inquire about services and book appointments. By streamlining the process, they sought to convert website visitors into loyal customers.

  • Enhance Communication and Provide Information: The company recognized the importance of effective communication and sought to leverage a website as a central hub for sharing relevant information. They aimed to provide comprehensive details about their services, service areas, contact information, and other relevant resources to assist users in making informed decisions.

Business Goals

To address these challenges, Vazquez Paradise Landscaping identified the following business goals:

  • Gain User Trust: The company aimed to build trust and credibility among potential clients by establishing a professional and informative online presence. They recognized the need for a website that would accurately reflect their expertise, showcase their past projects, and highlight their commitment to exceptional customer service.

  • Enable User Inquiries and Bookings: Vazquez Paradise Landscaping aimed to provide a seamless user experience by offering a platform where potential clients could easily inquire about services and book appointments. By streamlining the process, they sought to convert website visitors into loyal customers.

  • Enhance Communication and Provide Information: The company recognized the importance of effective communication and sought to leverage a website as a central hub for sharing relevant information. They aimed to provide comprehensive details about their services, service areas, contact information, and other relevant resources to assist users in making informed decisions.

Business Goals

To address these challenges, Vazquez Paradise Landscaping identified the following business goals:

  • Gain User Trust: The company aimed to build trust and credibility among potential clients by establishing a professional and informative online presence. They recognized the need for a website that would accurately reflect their expertise, showcase their past projects, and highlight their commitment to exceptional customer service.

  • Enable User Inquiries and Bookings: Vazquez Paradise Landscaping aimed to provide a seamless user experience by offering a platform where potential clients could easily inquire about services and book appointments. By streamlining the process, they sought to convert website visitors into loyal customers.

  • Enhance Communication and Provide Information: The company recognized the importance of effective communication and sought to leverage a website as a central hub for sharing relevant information. They aimed to provide comprehensive details about their services, service areas, contact information, and other relevant resources to assist users in making informed decisions.

Research

Research

User Interviews

The user interviews conducted as part of this research revealed several key insights that shed light on the preferences and priorities of potential clients when it comes to landscaping services. The following findings emerged from the interviews:

Participants stressed the need for convenient and timesaving landscaping services, emphasizing efficiency and ease to fit their busy lifestyles.

Participants valued reliability and trust in their service providers, seeking dependable professionals who consistently meet high-quality expectations.

Personalization and understanding individual needs were key for participants. They valued providers who comprehended their requirements and offered tailored solutions.

Clear, effective communication was a priority for participants. They valued providers who conveyed information clearly, promptly, and understandably.

Participants highly valued recommendations and positive reviews. They relied on both online and personal network feedback to assess service provider reputation and credibility.

Participants stressed the importance of a robust online presence, including user-friendly websites and positive reviews. This digital credibility was seen as vital in establishing professionalism.

Participants wanted comprehensive landscaping services covering a wide range of needs, valuing convenient, one-stop solutions for their outdoor space.

These key insights gathered from the user interviews provide valuable guidance for designing and positioning Vazquez Paradise Landscaping's services to meet the expectations and preferences of potential clients. By incorporating these findings into the company's strategy, they can create a compelling and customer-centric approach that aligns with the needs and desires of their target audience. 

User Interviews

The user interviews conducted as part of this research revealed several key insights that shed light on the preferences and priorities of potential clients when it comes to landscaping services. The following findings emerged from the interviews:

Participants stressed the need for convenient and timesaving landscaping services, emphasizing efficiency and ease to fit their busy lifestyles.

Participants valued reliability and trust in their service providers, seeking dependable professionals who consistently meet high-quality expectations.

Personalization and understanding individual needs were key for participants. They valued providers who comprehended their requirements and offered tailored solutions.

Clear, effective communication was a priority for participants. They valued providers who conveyed information clearly, promptly, and understandably.

Participants highly valued recommendations and positive reviews. They relied on both online and personal network feedback to assess service provider reputation and credibility.

Participants stressed the importance of a robust online presence, including user-friendly websites and positive reviews. This digital credibility was seen as vital in establishing professionalism.

Participants wanted comprehensive landscaping services covering a wide range of needs, valuing convenient, one-stop solutions for their outdoor space.

These key insights gathered from the user interviews provide valuable guidance for designing and positioning Vazquez Paradise Landscaping's services to meet the expectations and preferences of potential clients. By incorporating these findings into the company's strategy, they can create a compelling and customer-centric approach that aligns with the needs and desires of their target audience. 

User Interviews

The user interviews conducted as part of this research revealed several key insights that shed light on the preferences and priorities of potential clients when it comes to landscaping services. The following findings emerged from the interviews:

Participants stressed the need for convenient and timesaving landscaping services, emphasizing efficiency and ease to fit their busy lifestyles.

Participants valued reliability and trust in their service providers, seeking dependable professionals who consistently meet high-quality expectations.

Personalization and understanding individual needs were key for participants. They valued providers who comprehended their requirements and offered tailored solutions.

Clear, effective communication was a priority for participants. They valued providers who conveyed information clearly, promptly, and understandably.

Participants highly valued recommendations and positive reviews. They relied on both online and personal network feedback to assess service provider reputation and credibility.

Participants stressed the importance of a robust online presence, including user-friendly websites and positive reviews. This digital credibility was seen as vital in establishing professionalism.

Participants wanted comprehensive landscaping services covering a wide range of needs, valuing convenient, one-stop solutions for their outdoor space.

These key insights gathered from the user interviews provide valuable guidance for designing and positioning Vazquez Paradise Landscaping's services to meet the expectations and preferences of potential clients. By incorporating these findings into the company's strategy, they can create a compelling and customer-centric approach that aligns with the needs and desires of their target audience. 

User Interviews

The user interviews conducted as part of this research revealed several key insights that shed light on the preferences and priorities of potential clients when it comes to landscaping services. The following findings emerged from the interviews:

Participants stressed the need for convenient and timesaving landscaping services, emphasizing efficiency and ease to fit their busy lifestyles.

Participants valued reliability and trust in their service providers, seeking dependable professionals who consistently meet high-quality expectations.

Personalization and understanding individual needs were key for participants. They valued providers who comprehended their requirements and offered tailored solutions.

Clear, effective communication was a priority for participants. They valued providers who conveyed information clearly, promptly, and understandably.

Participants highly valued recommendations and positive reviews. They relied on both online and personal network feedback to assess service provider reputation and credibility.

Participants stressed the importance of a robust online presence, including user-friendly websites and positive reviews. This digital credibility was seen as vital in establishing professionalism.

Participants wanted comprehensive landscaping services covering a wide range of needs, valuing convenient, one-stop solutions for their outdoor space.

These key insights gathered from the user interviews provide valuable guidance for designing and positioning Vazquez Paradise Landscaping's services to meet the expectations and preferences of potential clients. By incorporating these findings into the company's strategy, they can create a compelling and customer-centric approach that aligns with the needs and desires of their target audience. 

Competitive Analysis

Competition lacked: modern aesthetics, intuitive navigation, and accessibility.

During the research process, a competitive analysis was conducted to evaluate the websites of direct competitors in the landscaping industry. Some of the information provided by the client helped identify these competitors, and their websites were thoroughly assessed to gain insights into their strengths and weaknesses.

It was observed that while these competitors have an established presence in the market, their websites displayed several shortcomings. The user interface (UI) design appeared outdated, with a lack of modern aesthetics and intuitive navigation. Additionally, the color schemes and overall visual design did not adhere to accessibility standards, potentially limiting user engagement and inclusivity.

These findings present an opportunity for Vazquez Paradise Landscaping to stand out and differentiate itself from the competition. By prioritizing a modern and user-friendly website design, incorporating accessible color schemes, and implementing intuitive navigation, Vazquez Paradise Landscaping can position itself as a leader in the industry.

Competitive Analysis

Competition lacked: modern aesthetics, intuitive navigation, and accessibility.

During the research process, a competitive analysis was conducted to evaluate the websites of direct competitors in the landscaping industry. Some of the information provided by the client helped identify these competitors, and their websites were thoroughly assessed to gain insights into their strengths and weaknesses.

It was observed that while these competitors have an established presence in the market, their websites displayed several shortcomings. The user interface (UI) design appeared outdated, with a lack of modern aesthetics and intuitive navigation. Additionally, the color schemes and overall visual design did not adhere to accessibility standards, potentially limiting user engagement and inclusivity.

These findings present an opportunity for Vazquez Paradise Landscaping to stand out and differentiate itself from the competition. By prioritizing a modern and user-friendly website design, incorporating accessible color schemes, and implementing intuitive navigation, Vazquez Paradise Landscaping can position itself as a leader in the industry.

Competitive Analysis

Competition lacked: modern aesthetics, intuitive navigation, and accessibility.

During the research process, a competitive analysis was conducted to evaluate the websites of direct competitors in the landscaping industry. Some of the information provided by the client helped identify these competitors, and their websites were thoroughly assessed to gain insights into their strengths and weaknesses.

It was observed that while these competitors have an established presence in the market, their websites displayed several shortcomings. The user interface (UI) design appeared outdated, with a lack of modern aesthetics and intuitive navigation. Additionally, the color schemes and overall visual design did not adhere to accessibility standards, potentially limiting user engagement and inclusivity.

These findings present an opportunity for Vazquez Paradise Landscaping to stand out and differentiate itself from the competition. By prioritizing a modern and user-friendly website design, incorporating accessible color schemes, and implementing intuitive navigation, Vazquez Paradise Landscaping can position itself as a leader in the industry.

Competitive Analysis

Competition lacked: modern aesthetics, intuitive navigation, and accessibility.

During the research process, a competitive analysis was conducted to evaluate the websites of direct competitors in the landscaping industry. Some of the information provided by the client helped identify these competitors, and their websites were thoroughly assessed to gain insights into their strengths and weaknesses.

It was observed that while these competitors have an established presence in the market, their websites displayed several shortcomings. The user interface (UI) design appeared outdated, with a lack of modern aesthetics and intuitive navigation. Additionally, the color schemes and overall visual design did not adhere to accessibility standards, potentially limiting user engagement and inclusivity.

These findings present an opportunity for Vazquez Paradise Landscaping to stand out and differentiate itself from the competition. By prioritizing a modern and user-friendly website design, incorporating accessible color schemes, and implementing intuitive navigation, Vazquez Paradise Landscaping can position itself as a leader in the industry.

Define and Ideate

Define and Ideate

User Personas

Understanding our audience

Meet Busy Brenda, a single mother with a demanding schedule, and Caring Carl, an elderly person in need of assistance. These personas represent key segments of our user base and provide valuable insights into their goals, motivations, and pain points. Busy Brenda seeks convenience and personalized service, while Caring Carl prioritizes trustworthiness and tailored solutions. By understanding their needs, we can ensure that Vazquez Paradise Landscaping provides a user-centered experience that resonates with our target audience.

User Personas

Understanding our audience

Meet Busy Brenda, a single mother with a demanding schedule, and Caring Carl, an elderly person in need of assistance. These personas represent key segments of our user base and provide valuable insights into their goals, motivations, and pain points. Busy Brenda seeks convenience and personalized service, while Caring Carl prioritizes trustworthiness and tailored solutions. By understanding their needs, we can ensure that Vazquez Paradise Landscaping provides a user-centered experience that resonates with our target audience.

User Personas

Understanding our audience

Meet Busy Brenda, a single mother with a demanding schedule, and Caring Carl, an elderly person in need of assistance. These personas represent key segments of our user base and provide valuable insights into their goals, motivations, and pain points. Busy Brenda seeks convenience and personalized service, while Caring Carl prioritizes trustworthiness and tailored solutions. By understanding their needs, we can ensure that Vazquez Paradise Landscaping provides a user-centered experience that resonates with our target audience.

User Personas

Understanding our audience

Meet Busy Brenda, a single mother with a demanding schedule, and Caring Carl, an elderly person in need of assistance. These personas represent key segments of our user base and provide valuable insights into their goals, motivations, and pain points. Busy Brenda seeks convenience and personalized service, while Caring Carl prioritizes trustworthiness and tailored solutions. By understanding their needs, we can ensure that Vazquez Paradise Landscaping provides a user-centered experience that resonates with our target audience.

Sitemap

Structuring the User Experience

The sitemap serves as a visual representation of the structure and organization of the Vazquez Paradise Landscaping website. It outlines the various pages and sections that users will navigate through when visiting the website. A well-designed sitemap ensures intuitive navigation and helps users find the information they need efficiently. In this section, we present the sitemap for the Vazquez Paradise Landscaping website, which has been carefully designed to provide a user-friendly experience and align with the goals and needs of our target audience.

Sitemap

Structuring the User Experience

The sitemap serves as a visual representation of the structure and organization of the Vazquez Paradise Landscaping website. It outlines the various pages and sections that users will navigate through when visiting the website. A well-designed sitemap ensures intuitive navigation and helps users find the information they need efficiently. In this section, we present the sitemap for the Vazquez Paradise Landscaping website, which has been carefully designed to provide a user-friendly experience and align with the goals and needs of our target audience.

Sitemap

Structuring the User Experience

The sitemap serves as a visual representation of the structure and organization of the Vazquez Paradise Landscaping website. It outlines the various pages and sections that users will navigate through when visiting the website. A well-designed sitemap ensures intuitive navigation and helps users find the information they need efficiently. In this section, we present the sitemap for the Vazquez Paradise Landscaping website, which has been carefully designed to provide a user-friendly experience and align with the goals and needs of our target audience.

Sitemap

Structuring the User Experience

The sitemap serves as a visual representation of the structure and organization of the Vazquez Paradise Landscaping website. It outlines the various pages and sections that users will navigate through when visiting the website. A well-designed sitemap ensures intuitive navigation and helps users find the information they need efficiently. In this section, we present the sitemap for the Vazquez Paradise Landscaping website, which has been carefully designed to provide a user-friendly experience and align with the goals and needs of our target audience.

User Flows and Task Flows

Crafting seamless experiences

The creation of user and task flows was a crucial part of the defining process for the Vazquez Paradise Landscaping project. These visualizations helped me understand the paths users might take on the website and allowed me to identify potential pain points and areas for improvement. By mapping out the user journey and specific task interactions, I gained valuable insights that informed the design decisions to enhance the overall user experience. This process enabled me to optimize the website's design, streamline user tasks, and align the project with the needs and expectations of the target audience.

User Flows and Task Flows

Crafting seamless experiences

The creation of user and task flows was a crucial part of the defining process for the Vazquez Paradise Landscaping project. These visualizations helped me understand the paths users might take on the website and allowed me to identify potential pain points and areas for improvement. By mapping out the user journey and specific task interactions, I gained valuable insights that informed the design decisions to enhance the overall user experience. This process enabled me to optimize the website's design, streamline user tasks, and align the project with the needs and expectations of the target audience.

User Flows and Task Flows

Crafting seamless experiences

The creation of user and task flows was a crucial part of the defining process for the Vazquez Paradise Landscaping project. These visualizations helped me understand the paths users might take on the website and allowed me to identify potential pain points and areas for improvement. By mapping out the user journey and specific task interactions, I gained valuable insights that informed the design decisions to enhance the overall user experience. This process enabled me to optimize the website's design, streamline user tasks, and align the project with the needs and expectations of the target audience.

User Flows and Task Flows

Crafting seamless experiences

The creation of user and task flows was a crucial part of the defining process for the Vazquez Paradise Landscaping project. These visualizations helped me understand the paths users might take on the website and allowed me to identify potential pain points and areas for improvement. By mapping out the user journey and specific task interactions, I gained valuable insights that informed the design decisions to enhance the overall user experience. This process enabled me to optimize the website's design, streamline user tasks, and align the project with the needs and expectations of the target audience.

Design

Design

Low-Fidelity Wireframes

Quick ideation of page layout through low-fidelity sketches

Using the user and task flows as a guide, I sketched various page layouts, including single and multi-step inquiry forms. These rough sketches allowed me to explore design options quickly and prioritize the overall user experience. They served as a foundation for discussions, feedback, and collaboration before moving on to higher-fidelity design stages.


The low-fidelity design phase played a crucial role in shaping the website's structure and interaction patterns, ensuring alignment with user needs and project goals. These initial sketches provided a starting point for further development and refinement, setting the direction for the design process.

Low-Fidelity Wireframes

Quick ideation of page layout through low-fidelity sketches

Using the user and task flows as a guide, I sketched various page layouts, including single and multi-step inquiry forms. These rough sketches allowed me to explore design options quickly and prioritize the overall user experience. They served as a foundation for discussions, feedback, and collaboration before moving on to higher-fidelity design stages.


The low-fidelity design phase played a crucial role in shaping the website's structure and interaction patterns, ensuring alignment with user needs and project goals. These initial sketches provided a starting point for further development and refinement, setting the direction for the design process.

Low-Fidelity Wireframes

Quick ideation of page layout through low-fidelity sketches

Using the user and task flows as a guide, I sketched various page layouts, including single and multi-step inquiry forms. These rough sketches allowed me to explore design options quickly and prioritize the overall user experience. They served as a foundation for discussions, feedback, and collaboration before moving on to higher-fidelity design stages.


The low-fidelity design phase played a crucial role in shaping the website's structure and interaction patterns, ensuring alignment with user needs and project goals. These initial sketches provided a starting point for further development and refinement, setting the direction for the design process.

Low-Fidelity Wireframes

Quick ideation of page layout through low-fidelity sketches

Using the user and task flows as a guide, I sketched various page layouts, including single and multi-step inquiry forms. These rough sketches allowed me to explore design options quickly and prioritize the overall user experience. They served as a foundation for discussions, feedback, and collaboration before moving on to higher-fidelity design stages.


The low-fidelity design phase played a crucial role in shaping the website's structure and interaction patterns, ensuring alignment with user needs and project goals. These initial sketches provided a starting point for further development and refinement, setting the direction for the design process.

Branding

Fostering a warm and welcoming visual identity

During the defining phase, I collaborated closely with the client to create a strong and cohesive branding identity for Vazquez Paradise Landscaping from scratch. Together, we developed foundational elements such as the company name, mission, vision, and core values. We then crafted a visual identity, including a logo, color palettes, and fonts, that reflected the essence of the brand. Additionally, brand guidelines were established to ensure consistency across communication channels. The result is a distinct and authentic brand that effectively communicates the company's values and professionalism.

Branding

Fostering a warm and welcoming visual identity

During the defining phase, I collaborated closely with the client to create a strong and cohesive branding identity for Vazquez Paradise Landscaping from scratch. Together, we developed foundational elements such as the company name, mission, vision, and core values. We then crafted a visual identity, including a logo, color palettes, and fonts, that reflected the essence of the brand. Additionally, brand guidelines were established to ensure consistency across communication channels. The result is a distinct and authentic brand that effectively communicates the company's values and professionalism.

Branding

Fostering a warm and welcoming visual identity

During the defining phase, I collaborated closely with the client to create a strong and cohesive branding identity for Vazquez Paradise Landscaping from scratch. Together, we developed foundational elements such as the company name, mission, vision, and core values. We then crafted a visual identity, including a logo, color palettes, and fonts, that reflected the essence of the brand. Additionally, brand guidelines were established to ensure consistency across communication channels. The result is a distinct and authentic brand that effectively communicates the company's values and professionalism.

Branding

Fostering a warm and welcoming visual identity

During the defining phase, I collaborated closely with the client to create a strong and cohesive branding identity for Vazquez Paradise Landscaping from scratch. Together, we developed foundational elements such as the company name, mission, vision, and core values. We then crafted a visual identity, including a logo, color palettes, and fonts, that reflected the essence of the brand. Additionally, brand guidelines were established to ensure consistency across communication channels. The result is a distinct and authentic brand that effectively communicates the company's values and professionalism.

UI Library

Empowering Consistent and Cohesive Design: The UI Component Library

Building upon the established branding, I delved into the UI design phase to bring the app to life with a visually appealing and user-friendly interface. Leveraging the brand elements, I developed a consistent design language that not only reflects the app's purpose but also ensures efficiency and scalability throughout the project. By creating reusable components, such as buttons, cards, and navigation elements, I aimed to streamline the design process and maintain visual coherence across different screens and functionalities. Join me as we explore the UI design and the thoughtful decisions behind creating an intuitive and visually pleasing user interface.

UI Library

Empowering Consistent and Cohesive Design: The UI Component Library

Building upon the established branding, I delved into the UI design phase to bring the app to life with a visually appealing and user-friendly interface. Leveraging the brand elements, I developed a consistent design language that not only reflects the app's purpose but also ensures efficiency and scalability throughout the project. By creating reusable components, such as buttons, cards, and navigation elements, I aimed to streamline the design process and maintain visual coherence across different screens and functionalities. Join me as we explore the UI design and the thoughtful decisions behind creating an intuitive and visually pleasing user interface.

UI Library

Empowering Consistent and Cohesive Design: The UI Component Library

Building upon the established branding, I delved into the UI design phase to bring the app to life with a visually appealing and user-friendly interface. Leveraging the brand elements, I developed a consistent design language that not only reflects the app's purpose but also ensures efficiency and scalability throughout the project. By creating reusable components, such as buttons, cards, and navigation elements, I aimed to streamline the design process and maintain visual coherence across different screens and functionalities. Join me as we explore the UI design and the thoughtful decisions behind creating an intuitive and visually pleasing user interface.

UI Library

Empowering Consistent and Cohesive Design: The UI Component Library

Building upon the established branding, I delved into the UI design phase to bring the app to life with a visually appealing and user-friendly interface. Leveraging the brand elements, I developed a consistent design language that not only reflects the app's purpose but also ensures efficiency and scalability throughout the project. By creating reusable components, such as buttons, cards, and navigation elements, I aimed to streamline the design process and maintain visual coherence across different screens and functionalities. Join me as we explore the UI design and the thoughtful decisions behind creating an intuitive and visually pleasing user interface.

Testing and Iterations

Testing and Iterations

Usability Testing

I conducted usability testing in-person and remotely with 4 participants. I evaluated each user's ability to complete the tasks and took note of all the problem points, comments, suggestions, and questions for future iterations.

Success Metrics

  • Task Completion: Measure the percentage of participants who successfully completed the contact form and review form tasks to assess navigation and task accomplishment.

  • Efficiency: Measure the time taken by participants to complete tasks to evaluate the website's efficiency.

  • Error Rate: Track the number of errors or mistakes made by participants to identify usability issues.

  • User Satisfaction: Collect qualitative feedback to gauge overall satisfaction and gather insights for improvement.

  • User Feedback: Note specific comments and observations from participants to gain valuable insights for enhancing usability

Usability Testing

I conducted usability testing in-person and remotely with 4 participants. I evaluated each user's ability to complete the tasks and took note of all the problem points, comments, suggestions, and questions for future iterations.

Success Metrics

  • Task Completion: Measure the percentage of participants who successfully completed the contact form and review form tasks to assess navigation and task accomplishment.

  • Efficiency: Measure the time taken by participants to complete tasks to evaluate the website's efficiency.

  • Error Rate: Track the number of errors or mistakes made by participants to identify usability issues.

  • User Satisfaction: Collect qualitative feedback to gauge overall satisfaction and gather insights for improvement.

  • User Feedback: Note specific comments and observations from participants to gain valuable insights for enhancing usability

Usability Testing

I conducted usability testing in-person and remotely with 4 participants. I evaluated each user's ability to complete the tasks and took note of all the problem points, comments, suggestions, and questions for future iterations.

Success Metrics

  • Task Completion: Measure the percentage of participants who successfully completed the contact form and review form tasks to assess navigation and task accomplishment.

  • Efficiency: Measure the time taken by participants to complete tasks to evaluate the website's efficiency.

  • Error Rate: Track the number of errors or mistakes made by participants to identify usability issues.

  • User Satisfaction: Collect qualitative feedback to gauge overall satisfaction and gather insights for improvement.

  • User Feedback: Note specific comments and observations from participants to gain valuable insights for enhancing usability

Usability Testing

I conducted usability testing in-person and remotely with 4 participants. I evaluated each user's ability to complete the tasks and took note of all the problem points, comments, suggestions, and questions for future iterations.

Success Metrics

  • Task Completion: Measure the percentage of participants who successfully completed the contact form and review form tasks to assess navigation and task accomplishment.

  • Efficiency: Measure the time taken by participants to complete tasks to evaluate the website's efficiency.

  • Error Rate: Track the number of errors or mistakes made by participants to identify usability issues.

  • User Satisfaction: Collect qualitative feedback to gauge overall satisfaction and gather insights for improvement.

  • User Feedback: Note specific comments and observations from participants to gain valuable insights for enhancing usability

Usability Findings

What worked well

  • All flows were completed successfully by all 5 participants.

  • Users enjoyed the websites visuals

  • Users liked how the website stayed true to the branding and its cohesiveness

What didn't work

  • Some users felt uncomfortable submitting reviews and wanted an option for anonymity 

  • Some users wanted to ensure that information provided was kept confidential

  • Users wanted the option to filter through the reviews

  • Users had difficulty understanding which information was required to fill out

Usability Findings

What worked well

  • All flows were completed successfully by all 5 participants.

  • Users enjoyed the websites visuals

  • Users liked how the website stayed true to the branding and its cohesiveness

What didn't work

  • Some users felt uncomfortable submitting reviews and wanted an option for anonymity 

  • Some users wanted to ensure that information provided was kept confidential

  • Users wanted the option to filter through the reviews

  • Users had difficulty understanding which information was required to fill out

Usability Findings

What worked well

  • All flows were completed successfully by all 5 participants.

  • Users enjoyed the websites visuals

  • Users liked how the website stayed true to the branding and its cohesiveness

What didn't work

  • Some users felt uncomfortable submitting reviews and wanted an option for anonymity 

  • Some users wanted to ensure that information provided was kept confidential

  • Users wanted the option to filter through the reviews

  • Users had difficulty understanding which information was required to fill out

Usability Findings

What worked well

  • All flows were completed successfully by all 5 participants.

  • Users enjoyed the websites visuals

  • Users liked how the website stayed true to the branding and its cohesiveness

What didn't work

  • Some users felt uncomfortable submitting reviews and wanted an option for anonymity 

  • Some users wanted to ensure that information provided was kept confidential

  • Users wanted the option to filter through the reviews

  • Users had difficulty understanding which information was required to fill out

Priority Test Results

To address the usability issues identified during the usability testing phase, a prioritization matrix was utilized to determine the most impactful and feasible changes. This matrix allowed for the identification of high-impact, low-effort findings that were considered the most critical to address. By focusing on these "severe" issues, the subsequent iterations and improvements will have the greatest positive impact on the user experience of the Vazquez Paradise Landscaping website.

Priority Test Results

To address the usability issues identified during the usability testing phase, a prioritization matrix was utilized to determine the most impactful and feasible changes. This matrix allowed for the identification of high-impact, low-effort findings that were considered the most critical to address. By focusing on these "severe" issues, the subsequent iterations and improvements will have the greatest positive impact on the user experience of the Vazquez Paradise Landscaping website.

Priority Test Results

To address the usability issues identified during the usability testing phase, a prioritization matrix was utilized to determine the most impactful and feasible changes. This matrix allowed for the identification of high-impact, low-effort findings that were considered the most critical to address. By focusing on these "severe" issues, the subsequent iterations and improvements will have the greatest positive impact on the user experience of the Vazquez Paradise Landscaping website.

Priority Test Results

To address the usability issues identified during the usability testing phase, a prioritization matrix was utilized to determine the most impactful and feasible changes. This matrix allowed for the identification of high-impact, low-effort findings that were considered the most critical to address. By focusing on these "severe" issues, the subsequent iterations and improvements will have the greatest positive impact on the user experience of the Vazquez Paradise Landscaping website.

Priority Iterations

Priority Iterations

Priority Iterations

Priority Iterations

Enhancing User Feedback: An Iterative Approach to Testimonials Submission

Enhancing User Feedback: An Iterative Approach to Testimonials Submission

2 out of 4 users expressed a preference for anonymity while submitting reviews. In response to this valuable feedback, the first iteration involved implementing an option that allowed users to submit testimonials either publicly or privately, ensuring a more inclusive and personalized user experience.

Addressing User Concerns: Iterative Implementation of Confidentiality Assurance

Addressing User Concerns: Iterative Implementation of Confidentiality Assurance

We acknowledged the importance of user privacy, as 1 out of 4 users expressed a desire to ensure the confidentiality of their provided information. To instill trust and reassure users, we incorporated a clear message during the submission process, informing them that the information would be used solely for its intended purposes and treated with utmost confidentiality. This iterative approach aimed to create a secure and transparent environment for users, enhancing their overall confidence in interacting with Vazquez Paradise Landscaping's website.

Empowering User Control: Iterative Implementation of Review Filtering

Empowering User Control: Iterative Implementation of Review Filtering

During the third iteration, we recognized the users' desire for more control over their browsing experience, as most users expressed interest in filtering out reviews based on their preferences. To cater to this requirement, we introduced a user-friendly solution: a filter-by dropdown button on the reviews page. With this addition, users could easily filter and access reviews that align with their specific interests, allowing for a personalized and streamlined browsing experience on Vazquez Paradise Landscaping's website.

Enhancing Clarity: Iterative Approach to Required Fields

Enhancing Clarity: Iterative Approach to Required Fields

Focused on addressing user uncertainty regarding mandatory information while filling out forms. To tackle this challenge, we implemented a straightforward and universally recognized solution: adding asterisks (*) to the input fields that required completion. This simple yet effective enhancement provided clear guidance to users, ensuring a seamless and confident form-filling experience on Vazquez Paradise Landscaping's website.

Mobile Screens

Website optimized for mobile use

Mobile Screens

Website optimized for mobile use

Mobile Screens

Website optimized for mobile use

Mobile Screens

Website optimized for mobile use

Reflections

Reflections

Key Takeaways

Designing the Vazquez Paradise Landscaping website was a valuable experience that allowed me to work with a real client and actual users. Balancing user needs and business objectives was a significant challenge, but it helped me understand the importance of delivering an MVP and designing with real users in mind. I gained valuable experience in client collaboration and striking a balance between user and business needs. 

Next Steps

  • Finalize the website design

  • work with the developer

  • complete the design handoff to the client.

Key Takeaways

Designing the Vazquez Paradise Landscaping website was a valuable experience that allowed me to work with a real client and actual users. Balancing user needs and business objectives was a significant challenge, but it helped me understand the importance of delivering an MVP and designing with real users in mind. I gained valuable experience in client collaboration and striking a balance between user and business needs. 

Next Steps

  • Finalize the website design

  • work with the developer

  • complete the design handoff to the client.

Key Takeaways

Designing the Vazquez Paradise Landscaping website was a valuable experience that allowed me to work with a real client and actual users. Balancing user needs and business objectives was a significant challenge, but it helped me understand the importance of delivering an MVP and designing with real users in mind. I gained valuable experience in client collaboration and striking a balance between user and business needs. 

Next Steps

  • Finalize the website design

  • work with the developer

  • complete the design handoff to the client.

Key Takeaways

Designing the Vazquez Paradise Landscaping website was a valuable experience that allowed me to work with a real client and actual users. Balancing user needs and business objectives was a significant challenge, but it helped me understand the importance of delivering an MVP and designing with real users in mind. I gained valuable experience in client collaboration and striking a balance between user and business needs. 

Next Steps

  • Finalize the website design

  • work with the developer

  • complete the design handoff to the client.

I'm happy to hear from you, if you want to reach out for a chat!

I'm happy to hear from you, if you want to reach out for a chat!

Roles

  • UX Researcher

  • UX/UI Designer

Timeframe

  • 80 hours

Tools Used

  • Figma

  • Figjam

  • Adobe Illustrator

Project Type

  • Client Project Responsive Web Design